Terms Of Service

Polar Servers T&C

These Terms of Service (the “Agreement”) are an agreement between Polarservers.com, ("Polar Servers " or “us” or “our” or “we”) and you (“User” or “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the products and services made available by Polar Servers and of the Polar Servers website (collectively, the “Services”). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorised to use or access the Services. Infringement of these terms may result in

cancellation or removal of material(s) from your service(s) without prior warning. We hold the right to modify these terms without notice.

 

Billing

Refunds may be provided within 5 days of first purchase, if we are found to be at fault, subject to support given priorly. After this period, no refunds will be available. Refund claims that do not fit this criteria will be refused. Inappropriate use of chargebacks or disputes will result in account termination, along with termination of services linked to this account.

Packages purchased from us may not be redeemed for cash, or resold. You are liable for all purchases or changes on your account. This includes packages purchased by mistake, unwanted packages, etc.

Terminated packages cannot be recovered or renewed, server data is wiped after termination.

Prices are subject to change without notice

Servers should be generated quickly after the first invoice is paid and received. If this for any reason is not the case, the user should attempt to contact support. In the event of support being unable to generate the service, a refund may be given.

We reserve the right to deny service to any user.

 

Payments

Through purchasing you accept our Terms and Conditions.

If a payment is missed, your service will be suspended. You will receive 3 email notices stating your payment will be missed, in three consecutive days. On the seventh day of the payment still being missed, your service will be terminated.

 

Server Terms

Illegal, Copyright Infringing or Stolen Content on your server may result in termination, or removal of such material, without prior notice. This includes cracked/nulled/leaked content.

We do not guarantee 100% Uptime, although aim for it. We will also not be held responsible for serverside lag caused by customization by the User. Nor will we be held responsible for data loss from any services. It is the user's responsibility to backup their service regularly to their own storage.

We reserve the right to terminate any service at any time.

Polar Servers cannot be held responsible for actions performed by its Users, such as donations, or illicit actions.

An attempt to bypass resource restrictions such as slot limit is in violation to these terms.

Damage to a server caused in modification by us requested by the user is the liability of the user whom requested it.

IPs of users or players may be Null Routed, blocked from our services, at any time. An example of this would be an IP being blocked for committing a Denial of Service attack.

 

Privacy

Polar Servers will not share customer data with third parties, unless consulted with the user. Financial information such as credit/debit card details is not stored.