Frequently Asked Questions
Currently, only PayPal and BitCoin are accepted. Card payments without a PayPal account are not accepted.
After your payments has been made our system will link the transaction ID to your order and begin generating your service with 5 to 10 minutes.
Server Processing can take from 5 minutes of the order being accepted, to 15 minutes depending on what service it is.
All Support is given only via Live Chat, Support Tickets, and Discord. All support is logged for security and training purposes.
Specific Staff are specilized in certain Services, meaning you may be transfered to someone who specilizes in your request if they are available.
If we are unable to get to you on Live Chat, pleast try our Discord chat or make a support ticket to which we will get back to you as soon as possible!
Support is to be given only to the Service Owner! If you are a Developer of the service, please as the Owner to create a Sub-contact account on their Client Area.
Our Game Servers are hosted on the Linux Operating System, Ubuntu 16.04.
We use the software TCAdmin, to host and manage all of our game servers
All game servers come with free FastDL with no limits.
All game servers come with a free SQL Database. The Login information can be found by checking the link of the PHPMyAdmin button.
own the domain you wish to use on your purchase. We
offer domain regristrations. Refunds will
be given if you purchase a server without a registered domain.
All our websites are hosted and managed using the software cPanel.
SSL Certificates are generated every 24 hours, or more specifically at 1AM BST every day. We use cPanels Certificate System.