Frequently Asked Questions

  • 1. Currently, only PayPal and BitCoin are accepted. Card payments without a PayPal account are not accepted.
  • 2. After your payments has been made our system will link the transaction ID to your order and begin generating your service with 5 to 10 minutes.
  • 3. Server Processing can take from 5 minutes of the order being accepted, to 15 minutes depending on what service it is.
  • 1. All Support is given only via Live Chat, Support Tickets, and Discord. All support is logged for security and training purposes.
  • 2. Specific Staff are specilized in certain Services, meaning you may be transfered to someone who specilizes in your request if they are available.
  • 3. If we are unable to get to you on Live Chat, pleast try our Discord chat or make a support ticket to which we will get back to you as soon as possible!
  • 4. Support is to be given only to the Service Owner! If you are a Developer of the service, please as the Owner to create a Sub-contact account on their Client Area.
  • 1. Our Game Servers are hosted on the Linux Operating System, Ubuntu 16.04.
  • 2. We use the software TCAdmin, to host and manage all of our game servers
  • 3. All game servers come with free FastDL with no limits.
  • 4. All game servers come with a free SQL Database. The Login information can be found by checking the link of the PHPMyAdmin button.
  • 1. You MUST own the domain you wish to use on your purchase. We DO NOT offer domain regristrations. Refunds will NOT be given if you purchase a server without a registered domain.
  • 2. All our websites are hosted and managed using the software cPanel.
  • 3. SSL Certificates are generated every 24 hours, or more specifically at 1AM BST every day. We use cPanels Certificate System.
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